Best in Class IT Services
Get to Know CloudOrbis - Toronto Based IT Experts
CloudOrbis managed IT service offerings are designed to reduce overall business IT costs by providing around the clock expert technical support and maximum return on IT investment based on six key factors: performance, reliability, redundancy, adaptability, scalability and most importantly security. These key factors are met by delivering remote management, helpdesk support, on-site maintenance, technical management, and access to our team of technology experts.
Our proactive support and maintenance practices prevent technical issues before they become a problem. CloudOrbis keeps you stress-free with solutions that always work. We have the best in class IT software tools available, along with over a decade of experience to expertly manage all your business IT needs.
About Our Team
Our IT experts are grouped into teams to provide the best experience possible.
Support Engineers
Our help desk team is a group of dedicated service and support engineers. The help desk has three expert squads who oversee a specific list of clients. This way, they become intimately familiar with your business and infrastructure.
Our support engineers do a high-level service and support either remotely or on-site, as well as recurring management and maintenance visits. Moreover, they work on server installs, server migrations, network upgrades, office moves, and VoIP deployments – to name a few.
Account Managers
A huge success factor in our service delivery and great customer experience is our talented team of account managers. Each client gets a dedicated account manager whose main responsibility is to make sure that CloudOrbis’s is meeting or exceeding client expectations.
Procurement Analysts
Our procurement analysts work with customers on licensing and purchasing of hardware or software. This provides your business with a streamlined process of sourcing IT related equipment, software, and services from a single reliable source.
