“My experience with CloudOrbis is always pleasant and they usually exceed my expectations."
Take a look at our numbers...
First-response resolution rate
Average resolution time
Years of combined experience
Usman assumes the role of leading our company, setting strategic direction, driving operational excellence, and fostering a positive culture to deliver exceptional IT services.
Muhammed oversees the technological vision, strategic planning, and implementation of innovative solutions to deliver revolutionary IT services.
Zunaira is responsible for driving growth, identifying new business opportunities, and fostering strategic partnerships to expand our client base and maximize revenue.
As director of finance,
Adeel manages our
financial operations, budgeting and financial analysis, ensuring the company's financial health and profitability.
Imran manages and implements technological strategies, oversees infrastructure development, and drives innovation to deliver efficient and reliable IT solutions to our clients.
Our journey began in 2016 when Usman and Muhammad, with an extensive experience in the industry, realized the need for enterprise-grade IT solutions that are affordable for SMBs.
They were determined to help businesses leverage technology for their success. CloudOrbis was born out of a passion for providing business-savvy technology expertise, effective systems, and streamlined processes.
Over the years, we have achieved significant milestones, including: an 100% customer retention rate, a response time of under 5 minutes, round-the-clock helpdesk and support availability, average resolution time of 15 minutes and a first-response resolution rate of 90%.
Some of the organizations we have garnered affiliations with include the Oakville Board of Trade and the Best Business Bureau.
We now boast of having only senior engineers on our team, guaranteeing you expertise and comprehensive support. We offer unmatched customer care, treating you as a valued partner and working with you on a personal basis.
Our vast experience in several industries, especially in healthcare and transportation means that we understand the unique challenges your business faces, and have the expertise needed to solve them.
We thrive in helping small & medium businesses leverage technology for their success. These six core values guide and drive us towards this mission.
We adhere to the highest ethical standards in all our interactions and decisions, ensuring honesty, trustworthiness and transparency.
We build strong relationships with our clients through reliability, dependability, and consistently delivering on our promises.
We maintain a positive outlook, embracing challenges as opportunities, and approaching situations with a can-do attitude.
We appreciate and value our clients, team members, and partnerships, expressing gratitude for their trust and contributions to our shared success.
We are dedicated to going above and beyond for our clients, demonstrating unwavering dedication, perseverance, and a strong work ethic.
We prioritize the needs of our clients, focusing on providing exceptional service, personalized solutions, and exceptional customer experiences.
We are immensely proud of the success stories that have blossomed from close collaboration with our valued clients. These businesses demonstrate the impact of our services and stand as proof of our commitment to your success and growth.